Mental Health

Prioritise, Don’t Just Manage: An Introduction to The Working Mind

Mental health is no longer a peripheral HR issue. It is central to the engagement, productivity, retention, and brand reputation of all workplaces. In Australia, one in five people will experience a mental health problem in any given year, and a startling three in five employees report being burnt out. While many organisations have implemented…

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Why Trauma-Informed Practice Matters in Every Workplace

Understanding Trauma in the Workplace: Why Trauma-Informed Practice is Essential Did you know that up to 75% of Australians will experience at least one potentially traumatic event in their lives, and 2/3 of those events occur before the age of 16? This means that in any workplace, trauma could be silently affecting your employees, whether

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The Psychosocial Risks of Managing Distressed Callers

Handling distressed callers presents significant psychosocial hazards across industries. Employees in customer service, call centres, complaints departments and other outward-facing roles often engage with individuals experiencing distress. Without proper procedures and training in place, these interactions can impact both employee well-being and workplace safety. Why Distressed Callers Are Problematic Strategies for Managing the Risk Successful

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Indicators of a Thriving Workplace National Report 2021

Australia’s largest annual survey for workplace mental health and wellbeing has been released, revealing the indicators of a thriving workplace. 61.8% of Australian workers will suffer a mental health condition in their lifetime, and nearly a quarter of them believe their workplace has caused it or made it worse. Reports like this one are essential

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9 key learnings from 15 years of delivering mental health training workplace – All parts

Welcome to this blog about exploring some of the things Rosie Bartlett, founder and Principal Consultant has observed while delivering mental health training. The programs delivered have ranged from courses such as Mental Health First Aid which focuses on identification and early intervention of mental illness, to proactive mental fitness and stress management and self-care

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9 key learnings from 15 years of delivering mental health training workplace – Part 3

This is the third post in the series. Click to read Part 1 and Part 2 here 5. People worry about ‘overstepping the line’ One of my key things I drum into my participants is the need to get curious. Yet so many people I meet are scared to ask the right questions because they

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