Understanding Trauma in the Workplace: Why Trauma-Informed Practice is Essential Did you know that up to 75% of Australians will experience at least one potentially traumatic event in their lives, and 2/3 of those events occur before the age of 16? This means that in any workplace, trauma could be silently affecting your employees, whether…
Why Trauma-Informed Practice Matters in Every Workplace Read More »
In today’s work environment, it’s crucial to address not only physical safety but also the psychological wellbeing of employees. These hazards can lead to significant psychological harm if not properly addressed. What Are Psychosocial Hazards? Psychosocial hazards are elements of the work environment or work practices that pose a risk to mental health. Here are
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Handling distressed callers presents significant psychosocial hazards across industries. Employees in customer service, call centres, complaints departments and other outward-facing roles often engage with individuals experiencing distress. Without proper procedures and training in place, these interactions can impact both employee well-being and workplace safety. Why Distressed Callers Are Problematic Emotional Strain on Employees: Repeated exposure
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“I am so stressed” is something we hear almost every day, particularly at work. It is said so frequently, that sometimes it loses its meaning. So what actually is it? Stress is a normal human response to change or demands. It can be caused by both positive and negative events, such as starting a new
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Everyone has heard of time management, but what is energy management? Energy management is the process of understanding and optimizing your energy levels so that you can perform at your best. It is just as important as time management, if not more so. Time is a finite resource, but energy is a different story and
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Sleep plays a vital role in our overall well-being, yet it is often undervalued and neglected in our fast-paced, modern lives. The World Health Organization (WHO) has even declared that we are facing a sleep epidemic, highlighting the urgent need to address our sleep health. In this article, we will explore the importance of sleep,
Improving Sleep: Unlocking the Secrets to a Restful Night Read More »
Mental Health First Aid (MHFA) is an invaluable program that equips individuals with the knowledge and skills to provide initial support to someone experiencing a mental health crisis or developing a mental health problem. MHFAiders play a crucial role in creating mentally healthy workplaces. However, as with any acquired skill, regular upskilling and revision is
So, you’re a manager, and you’ve noticed one of your team isn’t performing. Maybe missing deadlines, are late or sick or maybe you observe rising conflict with this person and others in the team. Or maybe you have just found out that one of your employees is struggling with a mental illness. What do you
Mental Illness at Work: What Managers Need to Know Read More »
Mental fitness and resilience are both important concepts when it comes to our mental health and well-being. However, there is a key difference between the two. Mental fitness is proactive, meaning that you take action to maintain and improve your mental well-being. Resilience, on the other hand, is reactive. This means that you can only
Mental Fitness vs. Resilience: What\’s the Difference? Read More »
Mental health is a critical issue in the workplace. One in two of us experience a mental illness throughout our lifetime, and one in five of us in any given year. This means that in a workplace of 100 employees, 20 of them will currently be experiencing a mental illness. Given this staggering statistic, it
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