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Prioritise, Don’t Just Manage: An Introduction to The Working Mind

Mental health is no longer a peripheral HR issue. It is central to the engagement, productivity, retention, and brand reputation of all workplaces. In Australia, one in five people will experience a mental health problem in any given year, and a startling three in five employees report being burnt out. While many organisations have implemented…

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Why Trauma-Informed Practice Matters in Every Workplace

Understanding Trauma in the Workplace: Why Trauma-Informed Practice is Essential Did you know that up to 75% of Australians will experience at least one potentially traumatic event in their lives, and 2/3 of those events occur before the age of 16? This means that in any workplace, trauma could be silently affecting your employees, whether

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Understanding and Managing Psychosocial Hazards in the Workplace

In today’s work environment, it’s crucial to address not only physical safety but also the psychological well-being of employees. These hazards can lead to significant psychological harm if not properly addressed. What Are Psychosocial Hazards? Psychosocial hazards are elements of the work environment or work practices that pose a risk to mental health. Here are

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The Psychosocial Risks of Managing Distressed Callers

Handling distressed callers presents significant psychosocial hazards across industries. Employees in customer service, call centres, complaints departments and other outward-facing roles often engage with individuals experiencing distress. Without proper procedures and training in place, these interactions can impact both employee well-being and workplace safety. Why Distressed Callers Are Problematic Strategies for Managing the Risk Successful

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Improving Sleep: Unlocking the Secrets to a Restful Night

Sleep plays a vital role in our overall well-being, yet it is often undervalued and neglected in our fast-paced, modern lives. The World Health Organization (WHO) has even declared that we are facing a sleep epidemic, highlighting the urgent need to address our sleep health. In this article, we will explore the importance of sleep,

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The Importance of Refreshing Mental Health First Aid Skills: Sustaining Readiness and Impact

Mental Health First Aid (MHFA) is an invaluable program that equips individuals with the knowledge and skills to provide initial support to someone experiencing a mental health crisis or developing a mental health problem. MHFAiders play a crucial role in creating mentally healthy workplaces. However, as with any acquired skill, regular upskilling and revision is

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Mental Fitness vs. Resilience: What\’s the Difference?

Mental fitness and resilience are both important concepts when it comes to our mental health and well-being. However, there is a key difference between the two. Mental fitness is proactive, meaning that you take action to maintain and improve your mental well-being. Resilience, on the other hand, is reactive. This means that you can only

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